Terminal Change at Johannesburg OR Tambo International Airport
Dear fastjet Travel Partner
We would like to inform you of an upcoming change that will affect the check-in process for fastjet flights at Johannesburg, OR Tambo International Airport.
Effective from Tuesday, 15 August 2023, the fastjet check-in desk will be relocating to Terminal B, Counters B47 - 50.
Important information to note with this change.
• The check-in for all flight departures from Johannesburg's OR Tambo International Airport will be accessible from two (2) hours and 15 minutes before the scheduled departure time. The check-in process will conclude precisely 50 minutes before the stipulated departure time.
• This change in terminal allocation is aimed at enhancing the overall customer experience and streamlining our operations. Terminal B offers closer proximity to our ticket desk , with modern facilities and improved amenities that will contribute to a smoother travel process for our customers.
• We understand that any change to established routines can be an adjustment, and we appreciate your understanding and cooperation during this transition on behalf of your customers. We kindly suggest that all customers anticipate potential adjustments to the new check-in process.
We are committed to ensuring a seamless transition for all our customers. For any enquiries related to this change, kindly email us at [email protected]. We ask that you include all relevant details of the enquiry in your email for us to ensure a timeous response and support process.
We value your partnership and cooperation during this transition and look forward to continuing to travel needs.
Fastjet Corporate Communications
On behalf of Fastjet Zimbabwe, Commercial Department
