ATTA® provides advice and information through our team of dedicated advisors with a unique specialist knowledge in their fields of:

  • Medical
  • Legal
  • Crisis Management
  • Insurance
  • Human Resources
  • Social Media
  • Sales

All advice is initially free to members and then charged by arrangement according to requirement; these services are widely used

Legal Advisor

Legal Advisor

Alan Bowen, Alan Bowen Associates

Alan Bowen of AGB Associates is the Atta Honorary Legal Advisor.

Alan qualified as a Solicitor over 20 years ago and his knowledge of the travel industry is second to none.

As well as eight years as Head of Legal Services for ABTA, he is Company Secretary for a tour operator specialising in the Caribbean and has vast experience in advising operators, large and small, on regulation, customer service, terms and conditions and other contractual matters.

[email protected]
+44 1797 223 491
Medical Advisor

Medical Advisor

Dr Richard Dawood MD, FRCR, DRCOG, DTM&H, Fleet Street Clinic

Dr Dawood is a founder member of the International Society of Travel Medicine and lectures, rights and broadcasts frequently on travel health issues and gives evidence to The House of Lord’s, Select Committee on air travel and health.

He is a columnist for The Daily Telegraph and Conde Nast Traveller.

Services included personal expert advice, full range of travel vaccines, yellow fever vaccination, the latest malaria medication and advice, customized medical kits, post tropical check-ups.

  • COVID-19 testing: 24 hrs & 2-3 day service either at the clinic or for a nurse to visit your clients home (at an additional cost)
  • ATTA MEMBER BENEFIT: 20% discount on individual PCR & Antibody testing for both our same day services and 2-3 day services. 
+44 20 7353 5678
HR Advisor

HR Advisor

Claire Cooper, Claire Cooper HR

Claire Cooper HR offers advice, support and guidance on all Human Resource and People Management issues. We can get involved in a one off project or provide on-going consultancy to support your organisation as it grows.

Employment Policies and Procedures

Effective, user-friendly HR documents are essential for any organisation. Claire Cooper HR won't just provide a general document template.  Through in depth consultation Claire will create personalised HR documents that reflect the unique needs of your organisation.

We can create individual people managment documents or a complete Employee Handbook

Ask about our "Starter Pack" Employee Contract and Handbook which contains the essential documents to ensure your organisation is fully compliant with current legislation.

People Management Coaching

If you feel that you need advice and guidance to improve your HR skills then Claire can help.

Claire can spend time with you on a one-to-one basis provide personal advice and support to ensure you are full equipped with the knowledge and skills to manage your team professionally and effectively. Areas where people often require assistance include:

  • Tackling absence issues
  • Carrying out supervision meetings
  • Dealing with conduct problems
  • Managing performance.

On-going Support Service

People management can be complex so, if you feel that you need support on a continuous basis then a flexible, on or off-site, monthly service can also be arranged, tailored to suit your specific requirements. 

Other Services

  • Management of Recruitment & Selection including a range of recruitment materials.
  • Establishing Employee Record Systems.
  • HR Programme Design (for example Appraisal Systems).
  • Employee Health and Well-Being packages.

Advice and guidance on employment legislation and assistance in dealing with all people management issues.

Special offer to ATTA members: one free 30 minute telephone consultation on any People Management query per year.

"I have worked with Claire since the inception of Small World Marketing nearly 15 years ago.  She is an essential part of our business providing me with invaluable advice and support over the years. She is incredibly professional, efficient and every small business should have someone like Claire to help guide them on HR matters as it is an area you cannot afford to get wrong!" Anita Powell, Founder of Small World Marketing, UK

+44 7811 111 200
Crisis Management Advisor

Crisis Management Advisor

Colin McGregor F.inst.TT, tranquilico

Colin McGregor is Managing Director of tranquilico a specialist consultancy offering health, safety and crisis management services primarily to the travel, leisure and education sectors. This includes tour operators, travel agents, adventure holiday companies, independent schools, youth, student & school travel organisations and sports teams and their tour companies.

tranquilico has been successfully operating since 2008 and celebrated its 10th anniversary last year.

Their main focus is preparing crisis management policies, procedures and training and assisting with crisis response.

In addition, tranquilico installs health & safety due diligence safety management systems and provides auditing and incident investigation services.

Their use of the innovative e-pass system also allows tour operators to carry out H&S self-assessments on overseas suppliers for a very cost effective price. (Accommodation, Transport, Aviation & a plethora of Higher Risk Activity suppliers).

Prior to setting up tranquilico, Colin worked for more than 26 years in travel for Thomson, MyTravel & Thomas Cook, primarily dealing with Health & Safety and Crisis Management issues affecting these businesses.

tranquilico is an ABTA business partner, an AITO affiliate member, a supplier to LATA and a member of ABTOT’s consultants panel.

tranquilico have huge expertise and provide a depth and breadth of industry and specialist knowledge. Their thorough, methodical and pragmatic approach gives tremendous reassurance. Colin is very personable making a dry and sometimes difficult topic that much easier.

Justin Wateridge

Steppes Travel UK


+44 1245 463 500
Insurance Advisor

Insurance Advisor

Alan Pattison M.Inst.TT, Travel Risk Professionals

Travel Risk Professionals have been established for a number of years and exist to provide bespoke Insurance solutions to the UK Tour Operator & Travel Agent market. The team is headed by Alan Pattison M.Inst.TT  who has many years’ experience in this area and they act for hundreds of UK Operators and Agents from small niche operators through to large multi-national blue chip names.
+44 20 3705 3014
Sales Advisor

Sales Advisor

Andy Woods Ballard, Growth Consultant, Credo Travel Consultancy

Andy specialises in rapid results for clients and partners in the travel industry, focusing on improved sales techniques and systems while always keeping marketing, cashflow and long term strategic goals in mind. As an entrepreneur, with a history working with SMEs, startups and charities around the world, he is uniquely positioned to work with multicultural teams and organisations and enjoys nothing more than getting to know a new client and helping them solve critical issues to achieve long-term success.

At Credo Travel We develop high-performing teams and cultures, instil world-class sales processes and behaviours, and catalyse your strategic thinking and execution planning.

Services offered include:

  • Sales Pipeline and Process Reviews 
  • High Performance Sales Training
  • Sales Leadership Coaching and Consulting
  • Sales Team Recruitment and Retention
  • Development of High Performing Teams
  • Strategic Planning
[email protected]

Updated 21 February 2023