Ethiopian Airlines Fact Sheet
Company Profile
Star Alliance and IATA member.
IOSA certified (IATA operational safety audit)
Celebrated 78 years of operation in 2025.
Operational history from London Heathrow since 1973.
Daily non-stop flights from London Heathrow and daily flights from Manchester (from 3 July), 4 times a week London Gatwick via our modern hub Addis Ababa to over 70 destinations on the African continent.
Own maintenance and training facilities.
Award winning SKYTRAX
Essentials
2 letter code ET.
Fully e-ticketable.
Operating with modern A350-900 and B787 Dreamliner aircraft and introducing the new A350-1000 on the London-Heathrow route.
Generous baggage allowance (2x23kg in economy) & 3 x 23kg bags in Cloud Nine business class.
Dedicated check-in, fast track and lounge services available for Business class and Group Passengers.
Passengers and baggage through-checked-in to final destination.
Online and Self Check-in.
Pre-book seats, meals & wheel chairs.
Complimentary food & beverages (including alcoholic drinks)
On board in-flight entertainment,
Generous frequent flyer programme in conjunction with Star Alliance partners.
Dedicated trade support line 0208 987 2480
Star Alliance lounges can be used by our ShebaMiles Gold members and Business Class passengers.
LHR T2: The United Club Lounge.
LGW (North terminal): Premium Plaza Lounge.
MAN T2: The 1903 Lounge.
Addis Ababa: The Business Class Cloud 9 Lounge. The Gold Lounge is available to Sheba Miles & Star Alliance members
Addis Ababa: In-terminal Skylight Hotel for passengers transiting overnight or for a few hours. Hotel can be used as a private lounge.
Ethiopian Airlines Africa Network
New Lounges at Bole Addis Ababa International Airport In-Terminal Hotel
Onward connections via Bole Addis Ababa International Airport to
South Africa, Kenya, Tanzania, Madagascar, Zimbabwe, Zambia, Namibia & the Seychelles
Contact Ethiopian Airlines UK
For further information or bookings
Call 0208 987 2480 or visit www.ethiopianairlines.com
Useful Links
About Ethiopian Airlines
https://corporate.ethiopianairlines.com/AboutEthiopian
Destinations
https://www.ethiopianairlines.com/explore/network
Modern Fleet
https://corporate.ethiopianairlines.com/AboutEthiopian/OurFleets
Latest News From Ethiopian Airlines