11 Oct 2024

Webinar Recording - How Safety and Security Drive Bookings: Leveraging Rescue.co’s SafeTravels Product for Tour Operators and Lodges in East Africa

An insightful session with Darshani Haria, Commercial Director at Rescue.co exploring how safety and security have become top priorities for travelers in the post-pandemic world. Discover how tour operators and lodges in East Africa can differentiate their offerings by integrating Rescue.co’s SafeTravels product, ensuring guest safety, and boosting their reputation. Learn how to enhance your brand's appeal and capture the growing segment of safety-conscious travelers.

Summary of the key points:

Post-pandemic travel trends show that safety and security are now among the top priorities for modern travelers. 73% of travelers consider health and safety protocols when choosing a destination, and 41% are willing to pay more for enhanced safety measures.
Integrating emergency services into your operation is no longer just about protecting guests—it’s a key differentiator. Offering reliable safety solutions can help you attract safety-conscious travelers, leading to increased bookings and better guest satisfaction.
.co’s SafeTravels product provides comprehensive protection for both air and ground evacuations across East Africa, including remote and high-risk locations like national parks and mountains. It covers emergency medical services, roadside rescue, and security escorts, making it an ideal solution for tour operators and lodges.
SafeTravels offers flexible pricing options tailored to the needs of your operation. Coverage starts at $25 for 30 days within Kenya, $50 for East Africa, and $125 for Africa-wide coverage and can be discounted based on volume. This pricing model ensures that even small operations can afford top-tier protection for their guests.
The SafeTravels package includes 24/7 access to medically trained dispatchers, who coordinate care across ground ambulances and air evacuations. This ensures guests receive timely and appropriate medical assistance no matter the location or time of day.
By providing robust emergency services, you not only protect your guests but also build a strong reputation as a trusted and reliable operator. Offering such a high level of care can result in positive reviews, repeat business, and greater loyalty from guests.
Signing up for SafeTravels is straightforward, with a quick and easy process to report guest numbers and manage invoicing. This ensures that operators can efficiently manage the service without administrative headaches.
Ultimately, SafeTravels offers more than just emergency services—it delivers peace of mind. In an industry where guest security is paramount, providing safety can directly enhance guest experience, trust, and brand loyalty.