KWS completes transition to KWSPay for park payments
Kenya Wildlife Service has completed its shift from the eCitizen platform to a new payment system, KWSPay, effective 1 November. The upgrade introduces multiple payment options – M-Pesa, bank cards, bank transfers and an eWallet – with user guidance available on the KWS website and the eCitizen portal, aiming to streamline payments for visitors and tourism stakeholders across Kenya’s national parks.
Under the new framework, transactions apply a monthly US dollar exchange rate based on Central Bank of Kenya rates, alongside facilitation and administrative fees set out in Gazette Notice No. 17422 of December 2023. A 5 per cent gateway fee will also apply to support system maintenance and operations. KWS Director General Prof Erustus Kanga said the system is intended to enhance transparency, efficiency and accessibility for conservation fees and other services, adding that KWS and eCitizen are open to public feedback.
Source: Capital FM Kenya
