AI hyper-personalization to catapult hospitality industry to new heights: FHS
Artificial intelligence will soon recommend personalized services to hotel guests based on their previous stays and preferences thanks to its emerging hyper-personalization features, revealed the CEO of a US-based AI insights company.
Speaking at the Future Hospitality Summit in Abu Dhabi on Monday, Esquire AI CEO Cenk Sidar told Arab News that technological developments will allow market players to provide customized solutions.
“Hyper-personalization is an important subject for travel and would require millions of dollars of investment now that there are hundreds of large language models like ChatGPT,” said Sidar.
Source: Breaking Travel News
