Wetu Synchronises Traveller Details and Itineraries with the launch of Wetu Contact Manager
Cape Town, South Africa – 22nd October 2025 — Wetu, Africa’s leading B2B travel technology platform, today announced the launch of Wetu Contact Manager. A tool designed for travel agents and tour operators, Contact Manager centralises client contact management and integrates with itinerary creation, allowing professionals to personalise and improve trip planning and organisation.
Ideal for small travel companies, Wetu Contact Manager saves professionals from juggling multiple travel systems preventing them from creating and booking magical trips. With Contact Manager, all traveller and trip contacts are organised, and effortlessly synchronised with the itinerary creation workflow at no additional cost.
“Wetu Contact Manager is more than a new tool - it's the foundational product of Wetu’s CRM Suite. Contact Manager has been designed for travel businesses looking to combine itinerary and contact management into one workflow without the need to invest in two separate systems. True to our promise of building more value into the Wetu platform, I’m especially pleased to share that Contact Manager will be a fully integrated offering across all our product tiers, at no additional cost,” said Neethling du Toit, Chief Executive Officer and Chief Technology Officer at Wetu.
Designed to improve the day-to-day work of travel professionals
The Contact Manager directly addresses the everyday challenges faced by travel agents and operators by offering:
Two-way synchronisation: select and add contacts when building itineraries or link an existing itinerary back to a contact.
Centralised contact management and personalisation: remove information silos by keeping all traveller details, including history, notes and preferences, stored in one central space. Add, edit and delete to-dos and notes and link and unlink trips.
Full traveller context: view the traveller’s entire journey. Itinerary statuses are linked to the traveller's trips tab, allowing customers to track trip progress from proposal stage to confirmed directly at the contact level.
Contact Manager is now live within the Wetu platform. Join our webinar to see Contact Manager in action or request a demo by emailing [email protected]
About Wetu
Wetu is a pioneering B2B technology platform serving the global travel trade. Founded in South Africa, Wetu empowers travel professionals to build rich, visual itineraries, manage content and traveller contacts seamlessly, and collaborate across the travel value chain. Today, Wetu supports thousands of DMCs, tour operators, and suppliers across Africa and beyond in crafting and enabling magical travel experiences.
