Who is the core customer the organisation is seeking to serve?
The core customer we are seeking to service is the international high end traveller, seeking the personalised guidance & services of a luxury Africa travel expert to experience the best of African safari; including but not limited to - first timers to Africa, return travellers, honeymooners, multi-generational families, luxury adventure travellers, wedding parties, milestone celebrations and affluent retirees.
What are the key differentiating factors the brand offers? What makes us stand out from the crowd?
Offering boutique, highly personalised service, we get to know each client like family, building trust at every stage and offering full support, in order to create the greatest tailored experience for them in Africa that suits their individual travel style exceeds all expectations. Our first-hand knowledge and long-standing relationships with Africa's finest safari lodges and operators enable us to offer unique experiences at the greatest value and provide the most efficient, dedicated and seamless service at every step. We never settle for anything less than the best for each and every client.
What are the long-term goals and aspirations of the organisation?
The long-term goals of Africa&You are to be internationally recognised as one of the World's leading African luxury safari tour operators, offering outstanding & responsible tailored travel experiences and excellence in client service to international clients visiting Africa.
WHY AFRICA&YOU?
Africa&You is a boutique luxury safari travel company that was born out of a passion to share the life-changing experiences Africa has to offer.
Our company is staffed by young, dedicated experts who care about Africa, her sustainability and her people – a team who believe that Africa is where you’ll feel most alive and where lifetime memories are made.
Every itinerary we create is unique and tailored specifically to meet your individual needs and wishes. We know Africa. But in order to show you Africa at her finest, and give you the best possible experience on this enchanting continent, our first step is to find out more about you.
1 PROUDLY AFRICAN BORN & BRED
Based in Cape Town with our fingers on the pulse of Africa travel.
2 OVER 100 YEARS OF COMBINED PROFESSIONAL AFRICA TRAVEL EXPERIENCE
A team of down to earth, friendly experts from exciting safari industry backgrounds.
3 HIGHLY PERSONAL SERVICE
Through our consultation process we determine who you are, your travel style, what you would like to see & experience. All our clients become family.
4 RESPONSIBLE & SUSTAINABLE TOURISM
Only partnering with conservation-minded safari lodges who give back to local communities, employ sustainable conservation initiatives and do not impact the surrounding natural environment.
5 FIRST-HAND KNOWLEDGE & EXPERTISE
We visit our destinations regularly and handpick the finest experiences for you.
6 ATTENTION TO DETAIL
Safari travel is complex with many moving parts - we handle all travel logistics taking away any stress in the planning & travel process.
7 HIGHLY COMPETITIVE RATES
Offering preferential rates owing to our long-standing relationships with Africa's safari lodges & hotels, therefore you won’t pay a penny more (usually less!) than booking directly.
8 NO SERVICE FEES
Our profit is through the relationships we establish with our preferred lodges, not from your pocket.
9 TAILORED TO YOUR BUDGET
No matter what your budget, we ensure the total trip price remains within it, selecting safari lodges & inclusions accordingly. It doesn't need to break the bank!
10 GOING THE EXTRA MILE
Our experts work closely with you to design the perfect itinerary, not off-the-shelf packages. We don't settle until you are 100% happy with every detail of your experience of a lifetime.
11 24/7 TRAVEL SUPPORT
From the moment of contact until you return home we are here to assist with all queries, concerns and to ensure the trip of a lifetime for you in Africa.
12 TRUSTED SAFARI EXPERTS
Winning the 2022 award for 'Most Trusted Luxury Safari Travel Company 2022', reflecting our dedication to client service and support from point of contact.
