27 July 2015
British Airways: Entebbe suspensions
British Airways has decided to suspend flights to and from Entebbe in Uganda as they are no longer commercially viable.
The final service will depart Heathrow on 02 October 2015, with the return flight from Entebbe departing on 03 October 2015.
Current Entebbe services
|
Route |
Flight Number |
Day of week |
Final flight |
Service suspended from |
|
LHR (T5) - EBB |
BA063 |
Mon, Wed, Fri, Sat |
Fri 02Oct |
05OCT15 |
|
EBB - LHR (T5) |
BA062 |
Tue, Thu, Sat, Sun |
Sat 03Oct |
Agent Information
- Customers will be notified that their flight has been cancelled
- Bookings will not have an alternative re-accommodated flight
- Please offer rebooking and refund options from Conditions of Carriage for flight cancellations
Please also offer the following additional options:-
|
Route affected |
LHR - EBB (Entebbe) |
|
Tickets issued by |
23 July 2015 |
|
Ticket travel dates |
from 05 October 2015 onwards |
|
Rebooking allowance 1 |
Rebook onto British Airways services LHR – EBB - LHR |
|
Rebooking allowance 2 |
*Change of Gateway* Rebook onto British Airways services LHR-NBO (Nairobi) - LHR If rebooking within 3 day period before OR within 14 day period after scheduled departure of original flight, lowest class available. If rebooking more than 3 days before OR more than 14 days after scheduled departure of original flight, same class only. Note: Must advise customers that onward travel to/from NBO and any consequential expenses are not included once the rebook is accepted. Please add a remark into the booking. Note: Trade – insert OSBA INVOL REROUTE |
|
Rebooking allowance on other airlines |
*For BA-125 ticketed customers* Rebook onto Etihad Airways (EY) services between EBB and AUH (Abu Dhabi) as close to the original travel date as possible, but not earlier than 02 October 2015 or later than 15 July 2016. For Commercial tickets showing a published fare: Club cabin rebook into lowest available Business class (Z, W, C, D, J) WT+ or WT cabins, rebook into lowest available Economy class For BT or IT tickets showing ˜No fare'™ or nett fares: Club cabin use W class WT+ or WT cabin use V class Then rebook onto a British Airways connecting service between AUH and LHR If rebooking within 3 day period before OR within 14 day period after scheduled departure of original flight, lowest class available. If rebooking more than 3 days before OR more than 14 days after scheduled departure of original flight, same class only. Notes:- · Must insert OS EY INVOL AGMNT BA · One involuntary ticket change allowed · Available for Trade issued 125 tickets |
|
Destination change on tickets |
Yes - Customers may use the value of their ticket towards the purchase of a new ticket to an alternative destination |